Shipping Policy

At Ocean Student Projects, we take great pride in carefully inspecting, packaging, and dispatching all electronics components, microcontrollers, development boards, and project kits so that they reach your doorstep safely and swiftly.

1Order Processing & Dispatch

Please note that order processing may occasionally take slightly longer during public holidays, Sundays, clearance sales, high-volume academic project seasons, or sudden supply chain delays.

2Our Trusted Courier Partners

We ship orders through reputable, insured logistics partners selected based on your pincode, serviceability, transit speed, and shipment weight:

The choice of courier is determined automatically by Ocean Student Projects to ensure the most reliable route for your location.

3Estimated Delivery Times

• Chennai & Tamil Nadu: Usually 1–3 business days after dispatch.
• South India (Bangalore, Hyderabad, Kerala): Usually 2–4 business days.
• Rest of India (Metros & Tier 2/3 Cities): Usually 3–7 business days.

Note: Delivery timelines are estimates provided by courier companies. Unforeseen weather conditions, state border checks, strikes, or remote addresses may cause occasional delays.

4Tracking Your Consignment

Once your package is picked up and scanned by our courier partner, tracking information (courier name and AWB consignment number) will be shared with you via email, SMS, or WhatsApp on the contact details provided during checkout.

You can also track your orders live by logging into your Account Profile on our website.

5Accurate Shipping Details & Customer Responsibility

Customers are strictly responsible for providing complete and accurate shipping information:

• Recipient full legal name & department/college (if applicable)
• Door/Flat number, building name, street address & nearby landmark
• Correct 6-digit postal PIN code
• Working 10-digit mobile number for courier OTP/call verification

6Damaged or Tampered Packages

If the outer courier parcel appears crushed, torn, wet, or visibly tampered with at the time of delivery:

• Record a clear video and photos of the unopened parcel and shipping label before accepting or opening it.
• Report the issue to us within 24–48 hours of delivery along with photographic evidence.

For complete replacement and support guidelines on damaged items, please refer to our Return & Refund Policy.

7Delivery Delays & Carrier Assistance

Once an order has been handed over to the courier partner, delivery operations fall under the carrier's logistics network. While we cannot guarantee exact delivery hours, our support team actively follows up with carrier hubs to expedite any delayed consignments.